Terms & Conditions
Effective Date: September 2, 2026
Last Updated: September 2, 2026
These Terms & Conditions (“Terms”) govern your use of the CBSE NEET JEE website, including its educational content, digital products, user accounts, online store, premium resources, and related services.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or purchase products from us.
1. About the Website
CBSE NEET JEE operates an online educational content and digital products platform providing study materials and related educational resources.
Our products may include:
- PDF study materials
- E-books and notes
- Question papers
- Answer keys and solutions
- Video resources
- Word documents
- PowerPoint presentations
- Images
- ZIP files
- Other digital educational resources
The Website may also contain educational articles, blog posts, updates, study information, and other free content.
2. Acceptance of These Terms
By using the Website, creating an account, placing an order, accessing premium content, or otherwise using our services, you confirm that:
- You have read these Terms
- You understand these Terms
- You agree to comply with these Terms
- You will use the Website only for lawful purposes
If you are using the Website on behalf of another person or organization, you represent that you have appropriate authority to accept these Terms on their behalf.
3. Changes to These Terms
We may update these Terms from time to time to reflect:
- Changes to our services
- Changes to our products
- Changes in technology
- Changes in payment or delivery systems
- Changes in applicable laws or regulations
When material changes are made, we will update the Last Updated date at the beginning of these Terms.
Your continued use of the Website after updated Terms are posted may constitute acceptance of the revised Terms, to the extent permitted by applicable law.
4. Website Use
You may use the Website for lawful personal and educational purposes.
You must not use the Website to:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to the Website
- Interfere with Website operation
- Circumvent security or access controls
- Distribute malware or malicious code
- Attempt to compromise another user’s account
- Scrape or systematically copy protected content without permission
- Misuse purchased digital resources
- Engage in fraudulent transactions
- Abuse or disrupt Website services
We may restrict or terminate access where we reasonably believe that the Website or its services are being misused.
5. User Accounts
Some Website features may require you to create an account.
You are responsible for:
- Providing accurate information
- Keeping your login credentials confidential
- Maintaining the security of your account
- Not sharing your account credentials with unauthorized persons
- Informing us if you suspect unauthorized access
You are responsible for activity performed through your account, except where applicable law provides otherwise.
6. Account Registration
When creating an account, you agree to provide information that is accurate and reasonably current.
We may require certain information to process an order or provide account-related services.
We may suspend or restrict an account where necessary to protect the Website, customers, or our services, including in cases of suspected fraud, abuse, unauthorized access, or violation of these Terms.
7. Digital Products
Our products are primarily digital products.
Digital products may be provided through online access, download, or another electronic delivery method.
Because digital products can be accessed electronically, no physical shipment is generally involved.
Product availability, format, features, and access conditions may vary depending on the particular product.
8. Product Information
We make reasonable efforts to provide accurate information about our products.
Product information may include:
- Product title
- Description
- Resource type
- Class or educational level
- Subject
- Examination or board
- File format
- Other relevant information
Educational content may be updated, corrected, replaced, or modified from time to time.
9. Educational Disclaimer
Our educational resources are provided for informational and educational purposes.
We make reasonable efforts to provide useful and accurate educational content, but we do not guarantee that every resource will be:
- Error-free
- Complete
- Suitable for every student
- Current at all times
- Sufficient by itself for any particular examination or academic outcome
Students should use appropriate official sources, textbooks, examination authorities, and other reliable educational resources where necessary.
10. Orders and Purchases
When you place an order, you agree to provide accurate information necessary to complete the transaction.
An order may be subject to:
- Product availability
- Payment authorization
- Fraud or security checks
- Technical availability
- Other legitimate operational requirements
We reserve the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, technical errors, or obvious pricing errors.
If an order is cancelled after payment has been successfully received, any applicable refund will be handled according to our Refund and Cancellation Policy and applicable law.
11. Prices and Payments
Prices displayed on the Website are stated in Indian Rupees (INR), unless otherwise indicated.
We may change product prices from time to time.
A price change will generally not affect an order that has already been successfully placed and confirmed, except where required to correct an obvious error or as otherwise permitted by applicable law.
You are responsible for providing accurate payment and billing information where required.
12. Payment Processing
Online payments may be processed through third-party payment providers.
When using a payment provider, you may also be subject to that provider’s terms and policies.
We do not intend to store complete payment card numbers, CVV numbers, or equivalent sensitive payment credentials on our own servers.
Payment authorization and processing may depend on the applicable payment provider.
13. Coupons and Discounts
We may offer promotional codes, coupons, or discounts from time to time.
Unless otherwise stated:
- Coupons may have specific eligibility requirements
- Coupons may have expiration dates
- Some coupons may be limited to particular products or categories
- A coupon may not be exchanged for cash
- We may withdraw or modify promotional offers where permitted by law
- Misuse of coupons or promotional offers may result in cancellation of the applicable transaction
The specific conditions displayed with a coupon or promotion will apply to that offer.
14. Digital Delivery
After successful payment and order processing, eligible digital products may become available through the customer’s account, order page, email, or another designated delivery mechanism.
Delivery may depend on:
- Successful payment
- Order status
- Account authentication
- Product configuration
- Technical availability
We do not guarantee that digital delivery will be uninterrupted or available without occasional technical maintenance.
15. Premium Content Access
Certain products may provide access to premium educational resources.
Premium access may require:
- A valid customer account
- A completed eligible purchase
- Appropriate authorization
- Compliance with these Terms
Premium access is intended for the customer associated with the eligible purchase unless otherwise expressly permitted.
16. Secure Digital Access
We may use technical measures to protect premium resources and prevent unauthorized access.
These measures may include:
- Authentication
- Purchase verification
- Temporary access mechanisms
- Secure file delivery
- Access controls
- Security monitoring
You must not attempt to bypass, disable, reverse engineer, or otherwise circumvent security or access-control mechanisms.
17. Downloaded and Accessed Content
After obtaining a digital product, you may use the content for your own lawful personal and educational purposes, subject to the rights granted with that product.
Unless we expressly authorize otherwise, you must not:
- Resell the digital product
- Redistribute the digital product
- Upload the product to another website
- Share protected download links
- Share account credentials for the purpose of providing access
- Make the product publicly available
- Commercially exploit the product
- Remove copyright or ownership notices
18. Intellectual Property and Copyright
Unless otherwise stated, the Website and its content are owned by or licensed to CBSE NEET JEE.
This may include:
- Website text
- Educational materials
- PDFs
- Notes
- Videos
- Images
- Graphics
- Logos
- Product descriptions
- Blog articles
- Website design
- Software and functionality
Purchasing a digital product does not transfer ownership of the copyright or other intellectual-property rights in that product to you.
A purchase generally provides a limited right to access and use the purchased resource for permitted personal and educational purposes.
19. Copyright Restrictions
You must not reproduce, distribute, publish, sell, license, modify, or commercially exploit protected content without appropriate authorization.
If you believe that content on the Website infringes your copyright or other intellectual-property rights, please contact us with sufficient information for us to review the complaint.
20. User-Generated Content
If the Website allows users to submit comments, reviews, messages, or other content, you remain responsible for the content you submit.
You must not submit content that:
- Is unlawful
- Infringes another person’s rights
- Contains malicious code
- Is defamatory or fraudulent
- Contains unnecessary personal or sensitive information
- Violates applicable laws
- Is intended to harass or abuse others
By submitting public content, you grant us the permissions reasonably necessary to display, moderate, store, and operate the relevant Website feature, subject to applicable law.
21. Content Moderation
We may remove or restrict user-generated content that we reasonably believe:
- Violates these Terms
- Is unlawful
- Is harmful
- Is spam
- Creates a security risk
- Infringes third-party rights
- Interferes with Website operation
We may also restrict accounts involved in serious or repeated misuse.
22. Third-Party Services
The Website may use or link to third-party services, including:
- Payment processors
- Hosting providers
- Digital-content infrastructure
- Email providers
- Analytics services
- Security services
- Other technology providers
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent policies, availability, or practices of third-party services.
23. Refunds and Cancellations
Refunds and cancellations for digital products are governed by our Refund and Cancellation Policy.
Because digital products may be made available for immediate access or download, a refund may not be available simply because a customer changes their mind after obtaining access.
However, applicable consumer and statutory rights will continue to apply where they cannot legally be excluded.
For refund or cancellation requests, please follow the procedure described in our Refund and Cancellation Policy.
24. Website Availability
We aim to keep the Website available and functioning properly, but we do not guarantee that the Website will always be:
- Available
- Uninterrupted
- Error-free
- Free from technical issues
- Free from security threats
Temporary interruptions may occur because of maintenance, updates, hosting issues, security events, network problems, or circumstances outside our reasonable control.
25. Educational and Examination Disclaimer
CBSE NEET JEE is an independent educational content platform unless expressly stated otherwise.
Our educational resources should not be interpreted as official materials of any school board, examination authority, university, government department, or other organization unless explicitly identified as such.
We do not guarantee:
- Examination results
- Admission outcomes
- Academic results
- Ranking
- Marks
- Selection
- Qualification for any examination
- Any particular educational outcome
Students are responsible for verifying important examination information through the relevant official authority.
26. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the Website or digital products.
This may include losses arising from:
- Website interruptions
- Loss of data
- Device or software compatibility issues
- Internet connection problems
- Third-party service interruptions
- Unauthorized access caused by circumstances outside our reasonable control
- Use or inability to use educational content
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
27. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your unlawful use of the Website, your violation of these Terms, or your infringement of another person’s rights.
This section does not apply to the extent that the relevant loss results from our own unlawful conduct or liability that cannot legally be excluded.
28. Suspension or Termination
We may suspend or terminate access to an account or Website service where reasonably necessary, including if:
- These Terms are violated
- Fraud or unauthorized activity is suspected
- Security is threatened
- Digital content is unlawfully redistributed
- The Website is being abused
Where appropriate and legally required, we may provide notice or an opportunity to resolve the issue.
Termination does not automatically remove rights or obligations that are intended to survive termination.
29. Governing Law and Jurisdiction
These Terms will be interpreted in accordance with applicable laws.
For matters governed by Indian law, the applicable laws of India will apply, subject to any mandatory consumer-protection or other rights that apply to you under the laws of your jurisdiction.
Nothing in this section is intended to deprive a consumer of mandatory legal protections available in their place of residence.
30. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
31. Entire Agreement
These Terms, together with our Privacy Policy, Refund and Cancellation Policy, and other policies expressly incorporated into the Website, describe the principal terms governing your use of our services.
If there is a conflict between these Terms and a mandatory legal requirement, the mandatory legal requirement will prevail.
32. How to Contact Us
If you have questions regarding these Terms, please contact us at:
CBSE NEET JEE
Website: cbseneetjee.com
General Contact: info@cbseneetjee.com
Order/Shop Contact: shop@cbseneetjee.com
For refund and cancellation matters, please contact:
33. Effective Date and Version
Terms & Conditions Version: 1.0
Effective Date: September 2, 2026
Last Updated: September 2, 2026